Privacy Policy

Last updated: 6 September 2026 · Portugal

This Privacy Policy explains how CognixHub (“we”, “us”) collects, uses, and protects information when you visit cognixhub.com or use our products.

1. Who we are

CognixHub operates from Portugal. For privacy requests, contact [email protected].

2. Data we may collect

• Contact data you send us (name, email, message content).
• Technical data such as IP address, browser type, device, and pages viewed (via hosting/CDN logs and, if enabled, analytics).
• Cookies strictly needed for the site to work, and any optional analytics cookies only if configured.

3. How we use data

• To respond to enquiries and provide our products/services.
• To operate, secure, and improve the website.
• To meet legal obligations.

4. Legal bases (GDPR)

Where the GDPR applies, we rely on: performance of a contract or pre-contract requests; legitimate interests (site security and improvement); consent (where required for non-essential cookies/marketing); and legal obligation.

5. Sharing

We use infrastructure providers (for example Cloudflare for hosting/CDN) who process data on our behalf. We do not sell your personal data.

6. Retention

We keep personal data only as long as needed for the purposes above, then delete or anonymise it, unless a longer period is required by law.

7. Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, object, and data portability, and to lodge a complaint with a supervisory authority (in Portugal: CNPD). Email [email protected].

8. International transfers

If data is processed outside the EEA, we use appropriate safeguards (such as Standard Contractual Clauses) where required.

9. Changes

We may update this policy. The “Last updated” date at the top will change when we do.